We offer two make-ups per term to those children booked into the full term. Make-ups need to be taken within the same term and do not rollover to the following term.
We are not able to offer refunds or credits for make-up classes. (Sometimes, we can offer the opportunity for a friend to attend in your child’s place, by pre-arrangement.)
We need at least 2 hours notice of an absence to be eligible for a make-up class, (so that someone else can attend the class in the vacant spot). If you “no show” for the class, it is forfeited.
Make-up classes can be booked from two weeks in advance until the start of the class.
You need to record an absence (at least two hours prior to the class) first, before you can book the make-up class.
Classes that are fully booked will not be available for a make-up booking. As we cannot guarantee where there will be vacant spots, you may need to attend a make-up class in a different venue or with a different teacher . If there are no make-up spots available, please check back daily. If you have been unable to book a make-up class over a two week period, please call the office on 0431 338 143 for assistance.
Please give 24 hours notice if you need to cancel a make-up class.